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Your First Day

Nine essential tips for your first day at work

You want to make a fantastic impression on your first day. Or at least, not to get too much stuff wrong. Believe it or not, it’s possible to thoroughly enjoy the experience, and build on it in the coming days, weeks and months. These tips will help you from that all-important day one.

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1. You are what you wear

This might be just a case of checking what the dress code is, if there is one. You certainly want to be well presented as it’ll give you a confidence boost and help you impress all the new colleagues you’re going to be meeting. You’re representing yourself, your team and your new company, so be smart about it.

2. Get there early

This may sound basic, but work out which train or bus you need to catch, or where you can park. You don’t want to be caught offering excuses because you’re stuck in a traffic jam. Plan this part, and you’ll have one less thing to think about on the day.

3. Be confident

The workplace, especially if it’s your first, is almost designed to make you nervous. So just remember that everyone will feel the same on their first day doing new things among new people. You’re not expected to know it all, so just be friendly and start learning straight away.

4. Say hello

You’ll be introduced to people by your manager, but say hello if you meet other people too, whether you’re trying to use the coffee machine or you’ve got lost looking for the kitchen. Keep eye contact, smile and shake their hand. If you’ve prepared a little intro about yourself, use it to create a good first impression.

5. Ask questions

The more you ask early on, the better it is. Better still, try to remember most of it. A new job is the best time to question anything you don’t understand, and you’ll look great if you manage to pick a lot of it up. Try to get organised about that and other things from the start.

6. Remember what you said at the interview

They decided to hire you for a reason, so show that you can do that thing or be that person. (You should make a habit of keeping track of your contributions and accomplishments as well, so that you’re on top of how well you’ve done when performance review time comes around.)

7. Social media

Remember to update your title across your own social media platforms and to start following your new company and colleagues, if you’re not doing that already. As you meet new people, find them on Twitter or LinkedIn.

8. Develop some great relationships

Be nice, be friendly, be yourself – but always remember that the best working relationships are based on respect and trust, and respect and trust are based on actions and performance, not just on words. You may not have the contacts, the ability or the experience to do a lot right from the start, but you don’t need skills to be willing to help out and work hard.

9. Enjoy it! Really

Your first day can really be enjoyable if you plan what you can, and show you’re keen to learn. No one will expect you to be brilliant right out of the gate, so don’t stress about impressing absolutely everyone and remember to have fun.

Your Second Interview

What you should do if asked for a second interview

When you’re asked in for a second interview, it’s great news. Maybe your prospective employer needs sign-off on hiring you from someone higher up. Perhaps they want you to meet other members of the team to see how well you’d fit in. Or it could be that they’ve narrowed their selection down to just a few candidates and they want to decide which one to make an offer to. Whatever the reason, you’ll need to approach the second interview in a slightly different way to the first one.

It is essential you prepare well for your second interview

Prepare

You need to start by looking at the points you made about your skills and experience during the first interview and try to identify what impressed them, and what they were less impressed by. In that way, you can give them more of the aspects of you that went down well and counter questions you felt you struggled with before.

If they’ve told you who the other interviewers are, there would be no harm in doing some research to find out how long they’ve been with the company, what they’ve done and what companies they worked for before.

Be confident

Second interviews are usually a bit more intense. There might be senior people present at the interview to ask you about your specialist skills. If that’s the case, be confident in talking about relevant parts of your background. Have a few examples ready to illustrate them all so that you can be more specific about your answers.

Tricky questions

Some interviewers ask them, others don’t. But you’d do well to be prepared for questions that apparently come from nowhere, as the panel may just want to see how you deal with it.

Don’t forget to ask your own questions

Second interviews are a better time to ask lots of questions as you can make them more relevant. Always ask hiring managers what they like about the company, what they think its goals are and how well it achieves them.

Fitting in

The second interview can often include meeting a few other people in your potential department or taking a short tour. The main reason for this is to make sure you're going to fit in. If you are a good fit, show it; but if you aren't, you probably wouldn't be happy working there, anyway. This is your chance to work out if you’d get on with your future team mates too and if you’d accept an offer.

Taking the offer

If they don’t make you an offer straight away, ask about the next step and how soon they might be able to give you a decision. But if they do, no matter how much you want to say yes, say thanks instead and ask for some time to consider. There’s no point spending the next few months of your life in a role that isn’t right for you, so you need to think about it.

Lastly

Don’t forget that all-important thank you note. Even if you don’t take this particular job, you’ve made new contacts who might remember you when they move on. And networking is valuable.

Body Language

Seven body language tips that will help you get the job

So you’ve made it to the interview stage of the application process but are you ready to show your most positive, employable side? Body language plays a huge role in how we’re perceived – not slouching or crossing your arms are the obvious actions to avoid, but what about the less obvious signs? Making these small changes will certainly improve your chances of getting the job you applied for.

ody language plays a very important role at a job interview

1. What are your hands saying?

Playing with your hair or tie, or clutching a bag or glass for longer than needed will make you look tense and nervous. Keep your palms up and open to show honesty and receptiveness and remember a firm handshake is the quickest way to establish rapport.

2. Look like you mean it

Making direct eye contact can be intimidating but the trick is to try and relax and listen. By focusing 100% on what your interviewer is saying you will naturally focus your eyes on theirs while showing interest and alertness.

3. Lean forward to listen

Leaning ever-so slightly forwards signifies you’re interested and focused.

4. Go slow

Think before replying to questions and try not to rush through your answers. If you need to take a moment, take it. Pause, think, reply – it’s important to be in control rather than letting yourself ramble.

5. Pick a positive role model

What media personalities do you think have particularly good body language? Check out their interviews and see if there’s anything you can learn. A winning smile is usually key!

6. Dress for the job you want

Before the interview find out the company’s dress code and match it. While over-dressing won’t harm your chances of getting the job, under-dressing almost certainly will.

7. Practice

Stand in front of a mirror and practice introducing yourself and answering a simple interview question such as ‘How do you see yourself fitting in our company?’. You’ll instantly realise when you need to increase and decrease your positive body language signals.

And if this is too much for you to remember another handy tip is to subtly imitate any positive body language signals your interviewer is making. If they’re smiling and relaxed, you should try to do the same. While good body language alone won’t get you the job you always wanted, it will definitely help in projecting a confident and professional image of yourself.

Interview Questions

Five common interview questions and how to answer them

You made it! Your application made a great impression and now they want to meet you in person. It’s natural to be nervous, but you’ll find the more prepared you are, the less nervous you will be.

The more prepared you are, the less nervous you will be for interviews

1. What do you know about our company?

Here the interviewer wants reassurance you've done your homework and have chosen to apply to them for a good reason. Before you go to any interview you need to know the size of the organisation, the scope of their range of products or services, the latest developments in the field, their history, goals, and public image – have they been in the news lately?

2. What motivates you?

Here it’s important to show you’re self-motivating. Think about any challenges you decided to take on, and how rewarding it was to achieve them. It could be that you organised an event and it went well – in that case you were motivated by desire to bring happiness to others and see a job well done.

3. What are your weaknesses?

This is definitely one that’s best to prepare for. Our advice? Pick a past weakness and show how you’ve taken steps to improve on it. An example would be if you’re not very strong at presenting. Admit to it, then say you practice at home in front of friends who video your efforts, and now you use the footage to improve.

4. Where do you see yourself in five years’ time?

As mentioned in Six things you should do before you start your job search it’s best to have thought about both short-term and long-term goals. Talk about the kind of career you envision for yourself and the steps you will need to get there, relating this back to the position you’re interviewing for.

5. Do you have any questions?

This often catches people off guard, and can even be asked once you’ve left the interview room. Be ready with a question that shows your enthusiasm and is specific to the role and/or organisation. A good question could be ‘What projects are the department working on at the moment?’

No work experience?

Six tips that will help you get a job without experience

Getting that first break in an industry or moving into a new field isn’t easy, especially when you are up against people with experience. It’s not impossible though, and with some hard work, a lot of ambition and confidence in yourself, it can happen. So we’ve put together some tips to help you plug those work experience gaps in your CV to get the job you want.

Use tools like LinkedIn and Twitter to improve your network

1. Know the industry

Knowledge is power, make your brain a sponge and soak up all the information, news and insight you can get into the industry and type of role you are aiming for. Passion goes a long way in demonstrating why you’re worth a shot.

2. Immerse yourself and have an opinion

Follow influential opinion formers in the industry, company and role you want to work in on Twitter and LinkedIn. Join relevant groups, follow blogs and sign up to forums. Post responses to questions and start to get your name and opinions out there – it will go a long way to showing your passion and knowledge on a range of subjects. Being able to confidently get your opinion across is a valuable skill in any role, but is key to demonstrating understanding and knowledge in the absence of solid experience.

3. Network your way to work

Research the path that people most commonly take to get that ideal job, connect with people through tools like LinkedIn and Twitter, and search an apply for internships, paid and unpaid to improve your network and gain some experience you can really build on.

4. Identify the skills you need

Make a list of all the skills that are valuable to (and listed in job ads for) the role you’re looking to get. Then list your own skills: technical and computer, communication, problem solving and research and managerial. Use examples of when you have demonstrated these skills successfully to tell a story of why you have what it takes to be given a go. For example, if you led a successful student campaign at university – include this in your CV. Or if you have held a volunteer position that has used these skills, include this too. Transferable skills are relevant and will demonstrate that you have the right qualities for the job.

5. Work for free

Join industry societies, volunteer and apply for internships and work experience in as many relevant places as you can, you’ll not only gain valuable experience, you’ll build a network and get a foot in the door. Once you’re in, be keen to take on responsibility, demonstrate your skills and lead projects or initiatives.

6. Ask for an interview

If you don’t ask, you don’t get. Be honest and seize the opportunity to show someone how much you deserve a chance. You have a much better chance of convincing a manager to hire you if you can tell them why you’re right and demonstrate through examples, why you have the relevant experience to do the job. Be confident in your skills and ability – any recruiter will respect your passion and effort and that’s half the battle.

Before You Start

Six things you should do before you begin your job search

When you’re looking for a job, maybe your first since leaving education, it can be a daunting prospect. Here are six things you need to think about before you even start sending off your CV to potential employers, so that you can begin to prepare for whatever opportunities come your way:

What would a prospective employer find if they ran a search on you?

1. Set your goals

It’s good to think about what you want from your future career – both in the short and long term. Ask yourself:

  • What do I enjoy doing?
  • What am I good at?
  • Where do my skills and knowledge lie?
  • What characteristics of a job are important to me?

2. Clean up your CV

Every word on your CV needs to work hard:

  • Spring clean your education section. If you're a graduate, your degree eclipses your school qualifications, which can be relegated to one line in most cases.
  • Amend your CV for each application where that would help. Examine the job description and bring out your most relevant experience.
  • Be short and to the point. Employers receive a lot of applications, so lots of detail isn’t necessary and won’t make you stand out from all the other applications.

3. The Google Test

What would an employer find if they ran a Google search on you? Have you set the right privacy settings to ensure your private and professional lives don’t mix?

4. Take a class or volunteer

Boost your employability by taking a class or volunteering. Both demonstrate a strong work ethic and that you’re keen to take the initiative. They’ll also add to your CV, providing talking points at your interview and potential networking opportunities too.

5. Follow brands and recruiters on social media

If you already use sites such as Facebook and Twitter, check out the pages of potential employers and follow them. You’ll not only receive news and job openings, but you will also learn more about their company culture. You’ll get a great idea of what the current job market is like and whether you would actually fit in with the culture of the company you’re applying to. So make sure you follow our Facebook page too!

6. Make connections

People are more likely to do business with individuals they know or people that are recommended. Let friends, family, old school or university classmates and professional contacts know that you’re looking for a job, and don’t be afraid to ask for their help in finding connections. Your profile on LinkedIn will help you build your contacts, but don’t forget that careers fairs, alumni events and conferences are great networking opportunities too.

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At Nestlé, we drive diversity & inclusion through our impact on:

Culture
Culture
Culture

by building an inclusive culture, leveraging on the differences of our employees when working together

Society
Society
Society

by acting and engaging in an inclusive way with society and stakeholders in our diverse business environments across the entire value chain

Innovation
Innovation
Innovation

by thinking about the needs of diverse consumers and customers in our products & services and being inclusive in their accessibility – whenever, wherever, however

So what is Diversity and Inclusion at Nestlé?

Diversity and inclusion is an integral part of our company’s culture and is one of the ways we bring our purpose and values to life.

Our values are rooted in respect: respect for ourselves, for each other, respect for diversity and respect for the future. We aim to embed diversity and inclusion across everything we do, focused on three core areas: culture, innovation and society. This involves building an inclusive culture that values the different talents and experiences of our employees, innovating to serve the needs of our diverse consumers and customers and engaging with society in the diverse markets where we operate.

We recruit competent and motivated people who respect our values, provide equal opportunities for their development and advancement and protect their privacy. We do not tolerate any form of harassment or discrimination. Our commitment to provide equal opportunities starts from the point of recruitment until the end of the working relationship.

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Gender Balance

Gender Balance has been a priority for us since 2008, and it helped us to increase the number of women at all levels in the organisation. We want to be a gender balanced company by creating the enabling conditions in our work environment to achieve annual increases in the percentage of women managers and senior leaders. Our global and local initiatives on gender diversity include:

  • Development opportunities: mentoring and coaching programs
  • A flexible and supportive work environment
  • Role model events, round tables and network discussions
  • Leadership development training and unconscious bias workshops
  • Maternity Protection Policy (pdf, 1Mb)

 

43%
of managerial roles are held by women worldwide

 

We have embedded gender balance in all its Human Resources practices. We have made progress in recent years increasing the number of women in managerial positions. As of 2018, 43% of these roles are held by women. We will now put a particular emphasis on increasing the proportion of women in the group’s top 200 senior executive positions from around 20% currently to 30% by 2022. This target is a further step in Nestlé’s journey towards gender parity.

We believe that a more diverse workforce with more women at the top will reinforce our inclusive culture and make Nestlé an even better company. We are setting measurable goals to hold ourselves accountable. We know that improving gender balance will lead to better decisions, stronger innovation and higher employee satisfaction.

Mark Schneider, Nestlé CEO

 

 

 

In 2019, we have laid out an action plan to increase the number of women in senior executive positions globally. The Gender Balance Acceleration Plan includes the following specific actions:

  • Supporting all managers to foster an inclusive workplace and ensuring that they are trained on unconscious bias;
  • Encouraging the use of Nestlé’s paid parental leave program and flexible work policies in place in all Nestlé operating companies;
  • Enhancing mentoring and sponsorship programs to prepare high-potential women for senior executive positions;
  • Hiring and promoting more women in senior executive positions;
  • Reviewing results with senior leaders to promote gender balance and ensure progress;
  • Continuing our efforts to champion equal pay and eliminate conditions that create gender pay gaps;
  • Reporting progress in the Nestlé’s annual Creating Shared Value report.
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Nestlé part of the Gender Equality Index 2019

The Nestlé Gender Balance Acceleration Plan strengthens our existing commitment to enhance gender balance in our workforce. We are confident that everyone, men and women, will play a key role in advancing gender equality and creating a better place to work.

Béatrice Guillaume-Grabisch, Executive Vice President, Head of Group Human Resources and Business Services

Cultural agility

With its 308,000 employees from 177 different nationalities and its presence in 189 countries, cultural agility is very important to Nestlé and we support it through different programs for Nestlé leaders and employees to:

  • Understand the impact of cultural differences on how people do business;
  • Understand how to give feedback according to different cultures;
  • Learn how communication and social behavior differs across cultures and how to adapt ourselves accordingly

These programs include cultural agility workshops and e-learning solutions.

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Empowering different generations at the workplace

At Nestlé, Diversity & Inclusion measures include ensuring integration and equality for people across all generations. In 2017, Nestlé France organised a Millennials Day, which involved reverse mentoring workshops and intergenerational exchanges and debates. The day also featured a Millennials Challenge, requiring teams of millennials to develop and present proposals on how to build the ‘Nestlé of tomorrow’. The teams selected as finalists were invited to present their proposals to senior management.

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Empowering people with different abilities

We aim to promote a culture that builds on strengths and focuses on abilities. We developed a global self-assessment procedure for all our markets to benchmark themselves against the level of inclusion and types of activities for people with disabilities in the workplace. The objective is to track best practices and actions in training and awareness, return-to-work practice, accessibility of sites and workplace arrangements.

Local programs aiming to increase the employment of individuals with different abilities are also put in place in different Nestlé markets. Examples include Nestlé Austria which has publicly unveiled two inclusion initiatives supported by governmental organisations FAB and WUK. Nestlé France has signed its second “Disability Group Agreement” which is founded upon three pillars:

  • Job retention for people with disabilities,
  • Recruitment and integration of people with disabilities,
  • Training and communication to make mindsets progress on the topic.

 

 

 

Nestlé France recognized Employer of the Year at European Diversity Awards 2014, thanks to its efforts on employment of people with disabilities.

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Empowering LGBT+ communities

We also expand our efforts to strengthen our inclusive workplace culture by raising awareness about LGBT+ (Lesbian, Gay, Bisexual, Transsexual, +) and collaborating with external organizations.

 

Since 2018, we are publicly supporting the United Nations Standards of Conduct to support the business community in tackling discrimination against lesbian, gay, bi, trans and intersex (LGBTI) people.

CEI

Our local efforts have for example been rewarded in the US: Nestlé USA and Nestlé Purina PetCare received scores of 95% and 100% respectively on the 2018 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices relating to lesbian, gay, bisexual, transgender and queer (LGBTQ) workplace equality, administered by the Human Rights Campaign Foundation.

Leading Together

Our ongoing training programs, workshops and best practice exchanges on Diversity & Inclusion as well as Unconscious Bias aim to ensure that all our employees integrate our guiding vision.  In 2017, we launched a series of local conferences across the world called “Leading Together”. These conferences bring together women and men of all generations at all levels to discuss and debate how we can accelerate our Diversity & Inclusion journey.

As of 2019, Nestlé has over 25 employee networks worldwide.

Cascading Unconscious Bias

One of the catalyst solutions for sustaining a long-term diverse and inclusive culture is minimizing the hindering effects of unconscious bias in our working environment.

Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. Everyone holds unconscious beliefs about various social and identity groups, and these biases stem from one’s tendency to organize social worlds by categorizing.

The workshops and the training tools that we run on the topic are deemed very enlightening and are highly popular among our employees:

Our workshops provide the employees with the opportunity to freely express themselves, share real-life workplace biases and come to practical resolutions on their interpersonal relationships.

The training programs and testing tools that the employees have at their disposal allow them to discover and measure the biases they may be unaware of and to follow recommendations for their personal development as well as the development of our culture. In 2018, 1’464 employees received such training, bringing the total to 12’120 since 2015.

More on Unconscious Bias:

Nestlé India developed a customized module in Hindi to train factory employees; 135 union members across four factories were trained, and they cascaded the program to employees, supported by the factories’ HR teams. The programme has be extended to other factories in 2018.

Nestlé Middle East organized a two-day diversity and inclusion event for senior managers’ committee (Mancom) members, facilitated by the Global Head of Diversity and Inclusion. The Awareness Workshop in English was recorded and made available to all employees, with subtitles in Arabic and Farsi.

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